1. Introduction
At Ausar ("we," "us," or "our"), your privacy matters to us. This Privacy Policy describes what personal information we collect, how we use it, and the steps we take to keep it safe when you use our AI-powered image and video generation platform ("Service").
By using the Service, you acknowledge and agree to the practices outlined in this document.
2. Information We Collect
2.1 Information You Provide Directly
- Account details: When signing up, we collect your name, email address, and login credentials.
- Payment details: Purchases of credits or subscription plans are handled entirely by our payment processor, Whop, Inc. We do not store your full card details on our servers.
- User content: Text prompts, images, and other files you submit to the Service for generation purposes.
- Support messages: Any correspondence you send to our support team.
2.2 Information Collected Automatically
- Usage data: Information about how you interact with the Service, including pages visited, features used, generation history, and credit consumption.
- Device data: Basic technical details such as your browser type, operating system, and screen resolution.
- Local storage: We use browser local storage for functional purposes — including authentication state, user preferences, and referral tracking.
2.3 What We Do Not Collect
- We do not use third-party analytics or tracking services (e.g. Google Analytics)
- We do not use advertising cookies or tracking pixels
- We do not sell your personal data to any third party
- We do not collect precise geolocation information
3. How We Use Your Information
Your data is used exclusively for the following purposes:
- Service delivery: Processing generation requests, managing your account, handling credits, and maintaining your personal gallery
- Payment processing: Facilitating purchases and subscription management through Whop
- Customer support: Addressing your inquiries and resolving any issues
- Service improvement: Analyzing usage patterns to enhance features and overall experience
- Legal compliance: Meeting obligations imposed by applicable laws and regulations
4. How We Share Your Information
We only share your data in the following situations:
- AI model providers: Your input content (prompts and uploaded images) is transmitted to third-party AI providers in order to fulfill your generation requests. Each provider processes your data in accordance with their own privacy policy.
- Payment processor:Whop handles all payment transactions. Please refer to Whop's Privacy Policy for details on how they manage your data.
- Cloud storage: Generated content is stored using secure cloud infrastructure (including object storage and database services operated by our hosting providers).
- Legal obligations: We may disclose information when required to do so by law, court order, or to protect the rights and safety of Ausar and its users.
We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes.
5. Data Retention
- Account data: Kept for as long as your account remains active. You may request deletion at any time.
- Generated content: Images and videos stored in your gallery are retained until you remove them or close your account.
- Payment records: Transaction history is retained as required by applicable tax and accounting regulations.
- Support communications: Kept for a reasonable period to ensure service continuity and quality.
6. Data Security
We apply appropriate technical and organizational safeguards to protect your personal information, including:
- Encrypted data transmission via HTTPS/TLS
- Secure authentication mechanisms
- Access controls that limit data access to authorized personnel only
Please note that no method of data transmission over the internet is entirely without risk. While we do our best to protect your information, we cannot guarantee absolute security.
7. Your Rights
7.1 All Users
Regardless of where you are located, you have the right to:
- Access the personal information associated with your account
- Update or correct any inaccurate account information
- Remove generated content from your gallery
- Request the deletion of your account and all associated data
7.2 European Users (GDPR)
If you are based in the European Economic Area (EEA), the General Data Protection Regulation grants you the following additional rights:
- Right of access: Obtain a copy of the personal data we hold about you
- Right to rectification: Request correction of any inaccurate or incomplete data
- Right to erasure:Ask us to delete your personal data (the "right to be forgotten")
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing carried out on the basis of legitimate interests
- Right to withdraw consent: Revoke any consent you have previously given at any time
The legal bases on which we process your data are:
- Contract performance: Processing required to deliver the Service you have requested
- Legitimate interests: Enhancing the Service and preventing fraudulent activity
- Consent: Where you have explicitly agreed to a specific use (e.g. cookie consent)
- Legal obligation: Processing required to comply with applicable law
To exercise any of these rights, please contact us at ausar.contact@gmail.com. We will respond to your request within 30 days.
You also have the right to file a complaint with the data protection authority in your country of residence.
8. International Data Transfers
Your data may be transferred to and processed in countries other than where you reside, including the United States, where our cloud infrastructure and AI model providers operate. Data protection laws in those countries may differ from your own. We take appropriate steps to ensure your data remains protected in line with this Privacy Policy.
9. Children's Privacy
The Service is strictly intended for users aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. Should we discover that data from a minor has been collected, we will delete it without delay.
10. Updates to This Policy
We may revise this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Service following any updates will be taken as your acceptance of the revised policy.
11. Contact
For any questions about this Privacy Policy, or to exercise your data rights, please get in touch with us at:
Email: ausar.contact@gmail.com
Where this Privacy Policy does not specify otherwise, it shall be interpreted in accordance with the laws of Poland, without prejudice to mandatory rights or remedies available to you under the laws of your country of residence.